SwiggySwiggy Facebook [Representational Image]Food delivery app Swiggy has taken a woman’s complaint of harassment to another level by sending a sorry note with a Rs 200 coupon. The woman claims that the delivery boy abused her and asked for sexual favours in Bengaluru last week.In the note, the company also encouraged the woman to file a complaint against the wrongdoer. The incident came to light after the woman took the matter to social media.The victim had ordered food via Swiggy on Thursday and as the delivery boy came with the food he said something which was not audible to the victim. He again repeated what he had earlier said and the victim understood that he was abusing her and asking her for sexual favours.The victim quickly snatched the food from the delivery boy hand and shut the door. “I was taken aback… had to literally snatch my food package from him and shut my door on his face. I was… disgusted to let alone eat, but to even look at the food…,” she said, reported Times of India.When the woman made a complaint with the app’s customer service, she was surprised as they sent her a sorry note and a coupon for Rs 200 as compensation for the unpleasant incident.In a statement, Swiggy told International Business Times, India, that, “Customer safety is of utmost importance to us at Swiggy, and we maintain zero tolerance towards any misbehaviour. Since this misunderstanding between the customer and delivery executive came to our notice, we have been in touch with the customer constantly. We have extended our full support to the investigation and the matter has been resolved with all parties involved. Swiggy is committed to bringing in the necessary confidence and control in providing great consumer experience.”Later, Swiggy apologised to the woman and assured appropriate action against the offender.
Listen 00:00 /09:44 Jesse MichenerThis American Life host Ira Glass. X Ira Glass has learned seven things. It says so in all the advertising for his upcoming event at Jones Hall Saturday night (May 12). It’s called Seven Things I’ve Learned – An Evening With Ira Glass.Houston Matters host Craig Cohen has interviewed Ira a number of times over the years, and so he knew, to some degree, what to expect when the two taped a conversation him last week.So, in the spirit of his upcoming performance, Craig, in the audio above, shares with us Seven Things I’ve Learned About Interviewing Ira Glass.Lesson 1: Ira is a busy man. He, of course, produces This American Life each week. He’s also behind the popular podcast Serial, and he’s even doing movies these days. So, don’t be offended if he doesn’t know you’re interviewing him. He’s just trying to keep up.Lesson 2: He’s a total pro. And so, he’ll humor your ridiculously long-winded attempt at a question, when a less-thoughtful guest might just blurt out, “Get to the point already, Cohen!”Lesson 3: Ira will deftly deny the premise of your question while also complimenting you for asking it.Lesson 4: The interview will, at some point, take…well, a turn.Lesson 5: Ira will pull the interview back from the brink and justify the turn the conversation has taken.Lesson 6: The interview taking a turn may actually be your fault.Lesson 7: The interview isn’t really over until it’s been edited. And Ira may have some suggestions there. Share To embed this piece of audio in your site, please use this code:
In the United States right now, in some conference room or coffee shop, a potential investor is asking an eager CEO of a startup the D question: “What makes your venture disruptive?” And in the pit of that CEO’s stomach, he or she knows that the answer could make or break their venture.The buzz word disruption has captured center stage in the U.S. investor world. Disruption grabs headlines, accelerates valuations and is so seductive for investors. Its widespread appeal comes from logic that goes something like this: Unless a startup is doing the blowing up, the company is likely to get blown up as a result of another company’s success. This line of thinking is an odd by-product of Clayton Christensen’s 1997 book, The Innovator’s Dilemma, which was of great influence at Bell Labs when I worked there in the late 1990s. Related: A New Challenge to Disruption Theory (and a Better Idea for Dealing With New Technology)But is disruption a necessary ingredient in the startup world? A look overseas to China indicates that this need not be the case.The stellar rise of 4-year-old Xiaomi (pronounced SHOW-me) defies the disruption myth. Largely unknown in the United States, Xiaomi is China’s largest smartphone vendor, according to Canalys.Where’s the technology disruption usually required for a tech company to grow so fast? There isn’t any — at least not in the conventional sense. Xiaomi’s secret could be something I saw described on a Sina blog called Internet thinking, a still evolving concept loosely defined to mean leveraging the Internet’s capability to let lots of people collaborate so that they can all create personalized product experiences. “Internet thinking is a business model emerging from a vast customer base which has experienced tremendous base expansion and cost reduction enabled by the Internet, The Sina columnist wrote. “The guiding principle of Internet thinking is this: ‘Ordinary people [are] king, user experience is priority, and scale is key.'”A graduate student from China working for my firm this summer explained to me this emerging mind-set, indicating that Internet thinking isn’t about disruption at all but is about a user-centric focus.Related: Xiaomi, the ‘Apple of the East,’ Surpasses Samsung as China’s Top Smartphone SellerIn the case of Xiaomi, it means letting people create a Xiaomi brand of one that is very personal and that will give Xiaomi a strong, yet nondisruptive competitive advantage. Lei Jun, Xiaomi’s CEO, explained it this way in a video interview on Reuters that was translated into English: “The main difference is that it is the Internet that has made Xiaomi. Apple’s design is very simple and no matter who the customer is, there is one set solution. There are a few opportunities to meet individual preferences, but Xiaomi’s system can be changed by anyone. Thousands of designers create all sorts of functions, looks and solutions.”Indeed the Xiaomi community has created more than 2,000 themes and in excess of 10,000 ring tones and wallpapers. Its revenue comes from selling undisruptive and ubiquitous dialing, message writing and cloud services. The company’s high velocity growth, many observers claimed, is because Xiaomi is ripping off Apple. For example a TechCrunch article last month attributed Xiaomi’s growth “in part to its unabashed appropriation of design cues from companies like Apple.”I believe these critics are missing the quiet, nondisruptive point. Putting aside the reality there are no clear rules for distinguishing between an iteration and an intellectual property ripoff, Xiaomi is the antithesis of Apple.Unlike Apple, Xiaomi lets people create their own personal Xiaomi experience defying the tight user experience controls of Apple. Also unlike Apple, Xiaomi pushes out weekly, community-driven software updates. Perhaps most unlike Apple, these updates are fraught with glitches that only mobilize the community to work even harder to help Xiamoi do better. Perhaps it’s time for the disruption bloom to come off the venture capitalists’ rose. The disruption myth was great fun for a while, allowing ventures and investors to say stuff like “this is so cool it will melt your face off.” I look forward to a time when the some smart money, around the world, is betting on people first and not trying so hard to fund companies that are so disruptive that, while they can kill the competition at the expense of really serving people well. That is what venture capitalists’ dreams should be made of. Related: Get Ready for the Next Digital Revolution as the Rest of the World Goes Online Growing a business sometimes requires thinking outside the box. Register Now » 5 min read Opinions expressed by Entrepreneur contributors are their own. Free Webinar | Sept. 9: The Entrepreneur’s Playbook for Going Global August 12, 2014
Last week on Friday, Firefox users were left infuriated when all their extensions were abruptly disabled. Fortunately, Mozilla has fixed this issue in their yesterday’s releases, Firefox 66.0.4 and Firefox 60.6.2. This is not the first time when Firefox users have encountered such type of problems. A similar issue was reported back in 2016 and it seems that they did not take proper steps to prevent the issue from recurring. Multiple users were reporting that all add-ons were disabled on Firefox because of failed verification. Users were also unable to download any new add-ons and were shown “Download failed. Please check your connection” error despite having a working connection. This happened because the certificate with which the add-ons were signed expired. The timestamp mentioned in the certificates were: Not Before: May 4 00:09:46 2017 GMT Not After : May 4 00:09:46 2019 GMT Mozilla did share a temporary hotfix (“hotfix-update-xpi-signing-intermediate-bug-1548973”) before releasing a product with the issue permanently fixed. To apply this hotfix automatically, users need to enable Studies, a feature through which Mozilla tries out new features before they release to the general users. The Studies feature is enabled by default, but if you have previously opted out of it, you can enable it by navigating to Options | Privacy & Security | Allow Firefox to install and run studies. Mozilla released Firefox 66.0.4 for desktop and Android users and Firefox 60.6.2 for ESR (Extended Support Release) users yesterday with a permanent fix to this issue. These releases repair the certificate to re-enable web extensions that were disabled because of the issue. There are still some issues that need to be resolved, which Mozilla is currently working on: A few add-ons may appear unsupported or not appear in ‘about:addons’. Mozilla assures that the add-ons data will not be lost as it is stored locally and can be recovered by re-installing the add-ons. Themes will not be re-enabled and will switch back to default. If a user’s home page or search settings are customized by an add-on it will be reset to default. Users might see that Multi-Account Containers and Facebook Container are reset to their default state. Containers is a functionality that allows you to segregate your browsing activities within different profiles. As an aftereffect of this certificate issue, data that might be lost include the configuration data regarding which containers to enable or disable, container names, and icons. Many users depend on Firefox’s extensibility property to get their work done and it is obvious that this issue has left many users sour. “This is pretty bad for Firefox. I wonder how much people straight up & left for Chrome as a result of it,” a user commented on Hacker News. Read the Mozilla Add-ons Blog for more details. Read Next Mozilla’s updated policies will ban extensions with obfuscated code Mozilla re-launches Project Things as WebThings, an open platform for monitoring and controlling devices Mozilla introduces Pyodide, a Python data science stack compiled to WebAssembly
<< Previous PostNext Post >> Share Friday, April 26, 2019 Posted by Travelweek Group TORONTO — Cathy McDonald, travel advisor and independent owner with TPI – Travel Professionals International, is packing her bags for a trip to Ireland with CIE Tours.McDonald is the grand prize winner in a recent contest with CIE Tours and Travelweek, launched earlier this year. The Halifax-based advisor and owner has won a five day, four night land-only Taste of Ireland tour with CIE. The tour is a great introduction to the Emerald Isle and includes sightseeing by luxury coach, services of a professional Irish driver/guide, superior First Class hotels, most meals including full Irish breakfast daily, a tour of Dublin with a local guide, sheepdog trials on Ring of Kerry, ferry ride across the River Shannon and visits and admissions to Dublin Castle, Blarney Castle, Blarney Woollen Mills, Skellig Experience and Cliffs of Moher. Tags: CIE Tours, Contest, Winner Winner announced in CIE Tours contest